Order Processing Information

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Thank you for choosing Caytre! We strive to provide efficient service for all our customers. Here’s everything you need to know about our order processing:

  1. Processing Time: We make every effort to process orders swiftly, typically within 1-2 business days after they are placed.
  2. Shipping on Federal Holidays: Please be aware that we observe federal holidays, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. As a result, orders placed on these days or around them may experience a slight delay in processing and shipping.
  3. Extended Processing Time: During peak seasons or when faced with unforeseen circumstances, your order may require additional processing time. We appreciate your patience and understanding during such periods.
  4. Backordered or Sold Out Items: Occasionally, items in your order may be backordered or sold out. In such cases, or if additional processing time is needed for any reason, we will promptly notify you via email with updates on your order status.

We are committed to ensuring a seamless shopping experience for you. Should you have any questions or concerns regarding your order, our dedicated customer support team is here to assist you. Feel free to reach out to us anytime.

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