Large size serving tray perfect for a mix of cheeses and crackers, pastries or sushi.
Color | Apple, Mustard, Onyx, Pearl, Pewter, Turquolse |
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Size | 17.3” x 13” x 1.6” |
Shipping
Thank you for choosing Caytre! We strive to provide efficient service for all our customers. Here’s everything you need to know about our order processing:
- Processing Time: We make every effort to process orders swiftly, typically within 1-2 business days after they are placed.
- Shipping on Federal Holidays: Please be aware that we observe federal holidays, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. As a result, orders placed on these days or around them may experience a slight delay in processing and shipping.
- Extended Processing Time: During peak seasons or when faced with unforeseen circumstances, your order may require additional processing time. We appreciate your patience and understanding during such periods.
- Backordered or Sold Out Items: Occasionally, items in your order may be backordered or sold out. In such cases, or if additional processing time is needed for any reason, we will promptly notify you via email with updates on your order status.
We are committed to ensuring a seamless shopping experience for you. Should you have any questions or concerns regarding your order, our dedicated customer support team is here to assist you. Feel free to reach out to us anytime.
Returns
We want you to be completely satisfied with your purchase from Caytre. If you wish to return an item, please note the following:
- Restocking and Handling Fee: A flat $20 restocking and handling fee will be deducted from the total of your credit for all returned items.
- Eligibility: To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Return Process: To initiate a return, please contact our customer support team within [number] days of receiving your order. We will provide you with further instructions on how to return the item.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment, minus the $20 restocking and handling fee.
- Shipping Costs: Please note that shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
Thank you for your understanding and cooperation. If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us. We are here to assist you throughout the process.
All of our products are proudly hand crafted in Vietnam.
All Caytre products must be hand washed only. Note that our products are not designed to be dish washed.
Our products are all eco-friendly and good for the environment.
All of our products are 100% recyclable.